Welcome to the Gsm Forum ShaarpMind.






+ Reply to Thread + Post New Thread
Page 1 of 2 1 2 LastLast
Results 1 to 10 of 15
  1. #1
    Member
    Join Date
    Nov 2011
    Posts
    1,778

    Thumbs up Dreaded Device Memory Full - but its not?!? - BlackBerry Bold


     
    Hello

    Everyone.


    I did take about 15 minutes and search if this was covered elsewhere* but was unsuccessful -- so here goes...


    Im getting the dreaded Device memory full -- delete some SMS messages pop-up on my BlackBerry Bold 9700 but the memory is not full. When checking the device memory under Options >> Memory* it shows the Application Memory at 72.3MB. This is further confirmed by checking Options >> Status* where it shows File Free at 75846160 Bytes.


    I did a battery pull anyway (I actually prefer ALT-RIGHT SHFT-DEL)* but the message instantly pops up again after the reboot finishes.


    I* of course* have the SMS messages set to NOT be stored on the sim card as well. Ive really checked all possibilities and Im starting to think that the device memory is corrupt or the phone doesnt know its *** from its elbow and is misjudging the device memory availability.


    I also only have three small applications installed. Whats up?


    Thanks for any help*


    Bryan



  2. #2
    Member
    Join Date
    Nov 2011
    Posts
    6,032

    Thumbs up Dreaded Device Memory Full - but its not?!?


     


    Device Memory is NOT Application Memory* or File Free Memory.


    Device Memory is where your media is stored* and to see how much you have left go to:-


    Media > Menu > Memory Use


  3. #3
    Member
    Join Date
    Nov 2011
    Posts
    6,953

    Thumbs up Dreaded Device Memory Full - but its not?!?


     
    / Device Memory is NOT Application Memory* or File Free Memory.


    Device Memory is where your media is stored* and to see how much you have left go to:-


    Media > Menu > Memory Use
    I assumed that was only for pictures* video* etc.


    It is set to the maximum of 32MB and says it is 98% free. When choosing Details* it lists the 2% is consumed by Other. Is this where email* SMS and MMS are stored?


    If so* it further baffles me as I am not low on memory as the pop-up states...


    -b.



  4. #4
    Member
    Join Date
    Nov 2011
    Posts
    6,953

    Thumbs up Dreaded Device Memory Full - but its not?!?


     


    Its obvious you are not low on memory. What OS are you using? Do you actually have that many messages saved? What is the memory you have reserved for media files? And finally are you using a SD card?


    Keeping several messages that contain media files* use up the reserved media memory and you can get this error.




  5. #5
    Member
    Join Date
    Feb 2011
    Posts
    38,249

    Thumbs up Dreaded Device Memory Full - but its not?!?


     
    / Its obvious you are not low on memory. What OS are you using? Do you actually have that many messages saved? What is the memory you have reserved for media files? And finally are you using a SD card?


    Keeping several messages that contain media files* use up the reserved media memory and you can get this error.


    Hello -- thanks for the reply.


    I am using OS 5.0.0.714 (Platform 5.1.0.146)


    I dont have any messages saved (in regards to moving them to the saved folder) and concerning messages that Ive received and not deleted* I have about 547 emails and Im unsure how to get a count on total SMS/MMS that are sitting on the device.


    Media memory is set at the maximum available choice of 32MB


    I do have a 2GB SD card installed and it is at 1.8GB free.


    Thanks again*


    -b.

  6. #6
    Member
    Join Date
    Nov 2011
    Posts
    7,035

    Thumbs up Dreaded Device Memory Full - but its not?!?


     


    Theres your problem then... far too many read emails/SMS messages hogging your memory.


    Remove all your read emails from the device* and just leave them on your server. And dump all those read SMS messages* or if you must keep them* then do a backup then delete them.


  7. #7
    Member
    Join Date
    Feb 2011
    Posts
    36,006

    Thumbs up Dreaded Device Memory Full - but its not?!?


     


    Sounds to me like all those e-mails and SMSs have media attached and have used up the 32mb youve reserved. I keep the messages on my device to a minimum. Any I want to keep I store on my pc. Also* there was a post last week where someone had over 1*100 e-mails but couldnt get DM to back up any more than 600+ so they could update the OS. In other words* my suggestion would be to scale down the saved messages.




  8. #8
    Member
    Join Date
    Nov 2011
    Posts
    7,095

    Thumbs up Dreaded Device Memory Full - but its not?!?


     
    / Theres your problem then... far too many read emails/SMS messages hogging your memory.


    Remove all your read emails from the device* and just leave them on your server. And dump all those read SMS messages* or if you must keep them* then do a backup then delete them.
    All the email accounts on the device are configured to purge from the device on a rolling 30-day window...


    There also arent a whole lot of read SMS/MMS sitting around* but there are some.


    However* unless there is some internal maximum set within the OS* all memory indicators would suggest that Im not even in the hemisphere of utilizing too much memory* so how would the saved emails/MMS/SMS be causing the issue?


    -b.

  9. #9
    Member
    Join Date
    Nov 2011
    Posts
    7,095

    Thumbs up Dreaded Device Memory Full - but its not?!?


     


    Do you have the camera app set to take pictures and have them stored on the memory card instead? Launch the camera* then BB menu > options. Scroll down to and ensure it says /media card/blackberry/pictures and if it doesnt* ensure you select it.


    The photos you might have taken were likely put in the device memory. Make sure you set* like I have* the reserved memory to 0MB to rid this bug. I did it the first time I got my blackberry.




  10. #10
    Associated Moderator
    Join Date
    Apr 2011
    Posts
    17,309

    Thumbs up Dreaded Device Memory Full - but its not?!?


     
    / Do you have the camera app set to take pictures and have them stored on the memory card instead? Launch the camera* then BB menu > options. Scroll down to and ensure it says /media card/blackberry/pictures and if it doesnt* ensure you select it.


    The photos you might have taken were likely put in the device memory. Make sure you set* like I have* the reserved memory to 0MB to rid this bug. I did it the first time I got my blackberry.


    Yes* its set to store them on the SD card and all pictures are currently there on the SD card.


    Im beginning to think the phone just has a problem...


    I got the message again just now and here is the exact syntax:

    BlackBerry message memory and SIM card are full! Please delete some SMS messages.


    This also stops all further messages from coming in so I am forced to delete important messages or sync to my laptop to save them during the middle of the day (a bit of a joke...)


    Right after I dismissed the pop-up* I checked all the memory locations that I know how to:


    Under Media >> Memory Use * the Device Memory is still 98% free at 31.2 MB.


    Under Options >> Status * File Free is still at 76091208 (74.3MB)


    Under Options >> Memory * Application Memory Free Space is still 72.5 MB.


    Either this Bold is scrambled* BlackBerry has an internal SMS message limit configured in the OS or it truly has less capacity for SMS messages than my old Palm Treo (sad).


    It would be nice to get this figured out before Im forced to switch to another device. Im having a hard time stomaching that they call this a business device for corporate email when it has the capacity of an old Nokia.. title=Smile


    -b.




 
+ Reply to Thread
Page 1 of 2 1 2 LastLast

Similar Threads

  1. BlackBerry Bold 9000 - dreaded error DVM 102...
    By dr hema in forum BlackBerry - RIM
    Replies: 3
    Last Post: 04-27-2012, 08:14 AM
  2. Replies: 6
    Last Post: 04-21-2012, 02:11 AM
  3. Device Memory - Other - BlackBerry Bold
    By didigsmhosting in forum BlackBerry - RIM
    Replies: 2
    Last Post: 03-01-2012, 11:43 AM
  4. the dreaded drop - damaged LCD - BlackBerry Bold app ?
    By Visitor in forum BlackBerry - RIM
    Replies: 3
    Last Post: 02-18-2012, 10:22 PM
  5. Device Memory cannot Be Read in my Blackberry Bold again!!
    By Developer007 in forum BlackBerry - RIM
    Replies: 0
    Last Post: 03-20-2011, 06:37 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts